Last Updated: Novemeber 2024

Kindred Collection (“we,” “our,” “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect the personal information you provide when using our website and services.

1. Information We Collect
We may collect and process the following types of information:

1.1. Personal Information Provided by You:

Contact details, including name, email address, phone number, and mailing address.
Payment information (if relevant) for purchases or services.
Any additional information provided through forms, surveys, or correspondence.
1.2. Automatically Collected Information:

IP address, browser type, device information, and browsing patterns.
Cookies and similar tracking technologies to understand website interactions.
2. How We Use Your Information
We may use your information for the following purposes:

Providing Services: To process transactions, respond to enquiries, and deliver the services requested.
Marketing: To send updates, promotional materials, and information about our products and services, where you have consented to receive such communications.
Improving Our Website: To analyse user behaviour and trends, ensuring our site is user-friendly and relevant.
Legal Compliance: To comply with any legal obligations or regulations.
3. Disclosure of Your Information
We may share your information with:

Third-Party Service Providers: Trusted partners that assist us in operating our website, conducting our business, or serving you.
Legal Obligations: Authorities or organisations where we have a legal obligation to disclose your information for legal compliance or enforcement purposes.
We do not sell or rent your information to third parties.

4. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:

Access: To request a copy of your personal data that we hold.
Correction: To request that we correct any inaccurate or incomplete information.
Erasure: To request deletion of your data in certain circumstances.
Restriction and Objection: To request limited processing of your data or to object to processing in certain cases.
Withdraw Consent: To withdraw consent for data processing at any time, where consent is the basis for processing.
To exercise any of these rights, please contact us at hello@kindredcollection.co.uk.

5. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance user experience and analyse site usage. You may manage your cookie preferences in your browser settings. For more information, please see our Cookie Policy.

6. Data Retention
We retain your information only as long as necessary to fulfil the purposes for which it was collected and in accordance with legal and regulatory requirements.

7. Data Security
We implement appropriate technical and organisational measures to protect your data from unauthorised access, alteration, or disclosure. However, no internet transmission is entirely secure, and we cannot guarantee absolute security of your information.

8. International Transfers
If your data is transferred outside of the UK or EEA, we ensure it is protected under relevant data protection laws and standards.

9. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page, and significant updates may be communicated directly to you.

10. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:

Kindred Collection
Email: hello@kindredcollection.co.uk
Phone: 028 9621 2500